Category Archives: Stock Broker Expungement

What it Might Take to Get a Customer Complaint Expunged

To the dismay of financial advisors across the country, FINRA has taken notice of the public’s negative association with expungement of customer complaints from central registration depository (“CRD”) records.  As a result, the standards a financial advisor must meet to convince a FINRA arbitrator to recommend expungement of a customer complaint from their record have […]

Column: “FINRA’s Troublesome Rule to Keep Clients Out of Expungement Requests” – As seen on

On April 22, 2014, ran Patrick Mahoney’s editorial, FINRA’s Troublesome Rule to Keep Clients Out of Expungement Requests, as part of his periodic column, The Legal Rep.  A link to the article is available HERE, and the text of the editorial is below.   On February 13, 2014 FINRA issued a press release announcing its approval of a […]

Column: “Surprise! How Did Long-Forgotten, Minor Complaints Abruptly Appear on BrokerCheck?” – As seen on

On January 17, 2014, ran Patrick Mahoney’s editorial, Surprise! How Did Forgotten, Minor Complaints Abruptly Appear on BrokerCheck, as part of his periodic column, The Legal Rep.  A link to the article is available HERE.   In 2010, FINRA amended Rule 8312 to require information concerning minor historic customer complaints be added to BrokerCheck records. Customer complaints that […]

Patrick Mahoney Published in InvestmentNews Concerning Expungement

On August 19, 2013, InvestmentNews magazine ran an Op-Ed concerning broker expungement authored by Patrick Mahoney. The article is available HERE and a preview of it is below.  

The Broker’s “Odds” of Earning Expungement

The first question brokers ask when contemplating whether or not to pursue expungement of an investor complaint from their publicly available Central Registration Depository (“CRD”) record is almost always, “What are the odds that I earn expungement?” Unfortunately, the answer to this question is an uninspiring, “It depends.” To contemplate why “it depends,” brokers must […]

FINRA Stock Broker Expungement –A flawed system of unavoidable conflict between investor, broker, and broker-dealer.

When an investor files a complaint against his or her stock broker and/or broker-dealer, the broker-dealer must disclose the allegations made in the complaint on the underlying stock broker’s Central Registration Depository (“CRD”) record.  These disclosures almost always become publicly available via FINRA’s BrokerCheck (” FINRA BrokerCheck“) system—an online database that provides information about current and […]